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At Luvina Lane, we believe every customer deserves a thoughtful and personalized shopping experience.
Whether you have questions about your order, need help with shipping, want assistance with returns, or simply want to learn more about our collections, our customer care team is always here to help.
We value every message and are committed to providing friendly, reliable support whenever you need us.
Have a question? We're here for you.
Luvina Lane
📧 Email
vip@luvinalane.com
⏰ Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
We aim to respond to all inquiries within 24–48 business hours. During holidays, promotions, or peak seasons, responses may take slightly longer.
Our team can assist you with:
♡ Order questions
♡ Shipping information
♡ Return & refund requests
♡ Product details
♡ Size recommendations
To help us respond faster, please include:
📌 Your order number
📌 The email address used at checkout
📌 A detailed description of your request
📌 Photos or additional information (if applicable)
Luvina Lane
📍 Business Address (Not a Return Address)
66 Lemans Dr
Anderson, SC 29626
United States
Important Notice:
The address listed above is provided for business correspondence purposes only and is not our return address or return processing facility.
⚠️ Please do not send returned merchandise to this address. If you need to return an item, please contact our customer support team first to receive return authorization and the correct return instructions.
At Luvina Lane, every customer is an important part of our journey.
From your first visit to your final purchase, we're committed to creating a smooth, enjoyable, and trusted shopping experience.
Thank you for choosing Luvina Lane.
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